Privacy

Privacy Policy

Last Updated: November 2025

Overview

Your privacy matters to us. This Privacy Policy explains what information we collect when you visit upglove.com, how we use it, how we protect it, and the choices you have regarding your personal information.

By using our website, you agree to the practices described in this policy.

Information We Collect

1. Information Collected Automatically

When you visit upglove.com, our servers and analytics tools automatically collect:

IP address
Pages visited and time spent on each page
Date and time of your visit
Browser type, device type, and referring website
General location data (based on IP)
Website interaction data

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve site functionality
Analyze website usage
Remember your preferences
Enhance your shopping experience

You may control or disable cookies through your browser settings. Disabling cookies may impact site functionality.

We may also use analytics tools and advertising pixels (such as Google Analytics or similar services) to help us understand visitor behavior and improve our website.

2. Information You Provide to Us

When you register, place an order, sign up for email communications, or contact us, we may collect:

Name and email address
Shipping and billing information
Payment details (processed securely through third-party providers)
Order history
Preferences you set on our website
Any messages or inquiries you send us
Personal Information Categories (CCPA)

The personal information we collect falls into the following categories:

Identifiers: name, email, IP address
Commercial Information: purchase history, transaction data
Internet Activity: pages visited, time on site, interactions
Inferences: preferences or interests based on browsing or purchases

How We Use Your Information

We use your information to:
Process and fulfill orders
Provide order confirmations and shipping updates
Respond to customer service inquiries
Send promotional emails (only when you have opted in)
Improve website functionality and performance
Prevent fraud and maintain security
Comply with legal or regulatory obligations
Email Communications

We will never sell, rent, or lease your email address to third parties.

We use your email to:

Send order updates
Communicate about your account
Send promotional offers (only if you consent)

All marketing emails include a clear opt-out link. You may unsubscribe at any time.

We comply with the CAN-SPAM Act. All emails clearly identify the sender and include opt-out instructions.

Data Sharing

We do not sell personal information. We share data only when necessary:

1. Service Providers

We may share information with third-party providers who assist with:

Payment processing
Shipping and fulfillment
Website hosting
Analytics and performance tracking
Email delivery
Fraud prevention
Customer service

These providers are contractually required to use your information only as needed to support UpGlove.

2. Legal Requirements

We may disclose information if required by law, subpoena, or legal process.

3. Business Transfers

In a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction.

California Residents:

We do not sell or share personal information for targeted advertising. Service providers are restricted from using your data for any purpose other than providing services to us.

Data Security

We use industry-standard security measures to protect your information.

Sensitive information (such as credit card data) is encrypted using SSL during transmission.
We do not store complete credit card details on our servers.

No online transmission is 100% secure. By using our website, you acknowledge this risk. Email is not a secure medium. Please avoid sending sensitive information via email unless necessary.

Data Retention

We retain personal information for as long as needed to:

Fulfill orders
Maintain your account
Improve our services
Meet legal, tax, or accounting requirements

Order and account information is typically retained for at least three years. You may request deletion of your data at any time, subject to legal obligations.

Your Privacy Rights

General Rights (All Users)

You may request that we:

Provide a copy of your personal information
Correct inaccurate information
Delete your information
Limit certain uses of your information

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have additional rights:

Right to Know

What personal information we collect and the purposes for using it.

Right to Delete

Request deletion of personal information we collected from you.

Right to Correct

Fix inaccurate information.

Right to Opt-Out

You may opt out of the sale or sharing of personal data.

We do not sell personal information.

Right to Limit Use

Limit use of sensitive information (we do not collect sensitive categories as defined by CCPA).

How to Submit Requests

Go to: https://upglove.com/contact

Or email us (support@upglove.com) with “CCPA Request” in the subject line.

We will verify your identity and respond within 45 days. You may authorize an agent to submit requests on your behalf.

Non-Discrimination

We will not deny service, charge different prices, or alter service quality based on your privacy choices.

GDPR Notice (European Users)

If you are located in the European Union or the UK, you may have additional rights:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

We process personal data only when we have a lawful basis, such as fulfilling orders, legitimate business interests, or your consent.

Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children.

If you believe a child has provided us with information, please contact us so we can delete it.

External Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites.

Policy Changes

We may update this Privacy Policy at any time. Changes take effect when posted. The “Last Updated” date at the top will reflect revisions.

Material changes will not be applied retroactively without your consent.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email:

Via the contact form at https://upglove.com/contact or at: support@upglove.com

Mailing Address:

UpGlove

3225 S MacDill Ave

129-309

Tampa, FL 33629

—Team UpGlove